Change address: You may change your address before your order ships here. Please select "Cancel/Change Order" and include your order number so we can easily make corrections.
Cancellations: Order cancellations/refunds are issued on a case-by-case basis. If necessary, group buy orders may only be cancelled at any point before a group buy ends and are subject to a 4% cancellation fee.
Mixed Orders: Group buy items may only be ordered with items from the same group buy. Deskmats may be ordered with their matching keyset and will ship at the same time. Deskmats ordered separately may ship sooner.
If a group buy fails: Refunds will be issued. A refund can take a few days to appear in your account. For any issues, contact us here or send an email to firstname.lastname@example.org, include your order number and we will get back to you as soon as possible.